Connector Architecture

Definition

Data integration approach: each external data source connects via its own API connector (Salesforce, Gong, Google Ads, Facebook Ads, HubSpot, etc.). Enables rapid onboarding by connecting customer’s existing tools. Preferred over pre-aggregated dependencies (BigBrain/Snowflake) so external customers without monday-specific infra can use Harmony.

  • DEC-002 — Direct API access preferred over pre-aggregated data sources
  • DEC-016 — Marketing connectors as the lightweight second vector

Sources

Open debates

  • Connectors vs native: connectors first; native capabilities may grow over time
  • For real-time SDR calls: cannot make API calls to Salesforce mid-conversation — need local data copy (“data will gradually migrate to Harmony”)