Harmony Team — 2026-04-22
Decisions
- None recorded in today’s messages.
Action Items
- None explicitly mentioned.
Topics Discussed
- Intercom’s Fin expanding into sales; marketing claim about unifying all customer-facing functions under one intelligent agent.
- Team reactions acknowledging this competitor move; images shared.
People & Context
- Entities: Intercom, Fin (Intercom’s AI agent).
- Links: https://share.google/d46OhAqmLnxbcNqFx
- Media: 2 images referenced in the thread.