Harmony Team — 2026-04-22
Decisions
- None recorded in today’s messages.
Action Items
- None explicitly mentioned.
Topics Discussed
- Intercom’s Fin is expanding into sales capabilities; positioned as unifying customer-facing functions under one intelligent agent.
- General reactions to this competitor move (images and brief comments shared).
People & Context
- Names/Entities: Intercom, Fin (Intercom’s AI agent).
- Links/References: https://share.google/d46OhAqmLnxbcNqFx
- Media: 2 images shared in the thread.